Questions that should be answered in writing

  • What exact material and specification are included in the quotation?
  • Which analytical document applies to the quoted lot?
  • Are there independent tests, and what is their scope?
  • Who is the legal seller on the contract and invoice?
  • What destination-market review is required before order acceptance?
  • What happens if the product, quantity or packaging changes?

Pause on mismatches. If the product code, lot, seller or payment instruction changes, ask for a written explanation and verify through an independent known contact route.